Definition
Quality Management System is the ability of a company or service/product provider to maintain the quality of the products and services it sells. If a company already has ISO 9001 certification, it can be said that the products or services offered by the company certainly have guaranteed quality.
Benefits of Implementing ISO 9001
- Ensuring customer satisfaction with the products/services sold
- Increase customer trust in the company
- Instilling a sense of pride for employees so as to motivate them to work even better
- Make it easier for companies to get better and more business and partners
- As material to analyze the ability of a company
- Improve risk control management so that the company is more stable
- The company system is getting neater and more focused